Phone Systems

For a business, the telephone is a critical tool in maintaining lines of communication with external customers, vendors, and employee-to-employee. McDonough Telephone has the equipment to make your business more efficient and more productive. We offer user-friendly telephone/key systems from Norstar Integrated Communications Systems, a division of Nortel.

Choosing the right Norstar telephone system for your business can help drive your business profitability by helping you achieve:

• Greater employee productivity
• Reduced operation and capital costs
• Unsurpassed customer service
• Easy business expansion

Our technicians will analyze your needs, draw up a plan to fit your business, and professionally install the system you select. The commitment of our staff does not end once the sale is made. We provide continued service on the equipment after installation and train your employees to use the many features of the system.

Currently, McDonough Telephone Offers Two Norstar Systems:

Norstar Compact Integrated Communications System (CICS)

Norstar Compact ICS supports voice mail, automated attendant, computer telephony integration (CTI), and small call center. A flexible building-block design expands from 4x8 (4 lines, 8 extensions) to 8x24 capacity.

Norstar Modular Integrated Communications System (MICS)

Norstar Modular ICS supports up to 272 ports in multiple configurations, including up to 60 Companion wireless telephones. It also supports advanced applications, such as voice messaging, unified messaging, digital networking, and basic and enhanced call centers.

A Long List of Standard Features Comes With Every Norstar Telephone:

1. LCD window with soft keys - walks users through features and applications
2. High quality handsfree speakerphone
3. Intercom - increases the convenience of interoffice conversations while keeping outside lines free
4. Programmable buttons - let you customize each user's phone with the right mix of features, lines, and intercoms
5. Memory buttons - provide fast access to frequently dialed numbers
6. Call log - track and records incoming calls
7. Hold - provides waiting callers with tones or music plus a periodic reminder of held calls
8. Volume Control - lets you adjust the ringer, speakerphone, headset, and handset volume
9. Automatic set relocation - ensures that each Norstar phone stays programmed through office moves
10. Selective ringing tones - give users the choice of four ringing tones to easily distinguish their phone's ring from other nearby phones
11. Headset jack - allows the convenience of a headset without unplugging the handset

Call our business office for more information or to request
a quote on a communications system for your business.

E-mail: info@mdtc.net

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