Contact Us

Our trained staff will evaluate your needs and 

help you pick a plan that fits your lifestyle.

Visit us

Our home office is located in Colchester, Illinois

210 N. Coal Street

Call us

Our hours are 8AM-5PM, Monday through Friday. Call our main number during business hours, or call our 24/7 number.

Main: 309-776-3211

24/7 Repair: 309-776-3214

24/7 Pay By Phone Number: 833-699-1832

Contact us

Looking to get a quote for your home or business? Email us for more information.

Are you ready for lightning-fast Internet?

Enter your address below to see if you’re in one of MTC’s Fiber areas!

Contact Us!

After you fill out the form, one of our dedicated employees will reach out to you.

Our first objective will be to understand your service needs, then together find a plan that fits your lifestyle without breaking your budget.

Does this form mean you’re required to purchase our services? Nope. Just fill out this form to get the process started, and we’ll be in touch within 48 hours.

Experiencing issues, forgot your WiFi password, or need help with your service? Call our 24/7 repair line at 309-776-3214 for help right away!

Need to pay your bill? Call our 24/7 Pay By Phone number! 833-699-1832

SmartHub Phones

Sign up for SmartHub

Manage your account like never before!

SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, contact customer service and get the latest news.
  • View your current bill & bill history
  • Make Payments
  • Sign up for Auto-Pay
  • See important notices
  • Sign up for company notices
  • Report troubles
  • and more!
Download our app for free on the App Store or visit our website:


MTC finished deploying FIBER OPTIC to all of its McDonough Telephone service areas in October of 2022. This FIBER conversion finished a whole year ahead of schedule with the help of MTC’s dedicated team.

McDonough Telephone started building FIBER to its ILEC areas in the mid 2010s, and now has a 100% ALL-FIBER optic infrastructure that allows members to get and stay connected with reliable, lightning-fast internet.

Now, McDonough Telephone’s subsidiary, MTC Communications, is building fiber in the surrounding areas to connect neighboring communities with reliable internet.

Blue: McDonough Telephone Fiber To The Home Areas

Adair, Bardolph, Blandinsville, Colchester/Tennessee, Colusa, Good Hope/Sciota, Industry, Littleton, Lomax, Raritan, Smithshire, Swan Creek

Follow us on Facebook to keep up with our Fiber progress!


Visit our Office

With our central office located in Colchester, Illinois, we make ourselves accessible to our members. Less commute time paired with real people at the other end of the phone line ready to help whenever you need it makes your life easier. Just the way it should be.

Visit us at our home office