MTC Careers

A community focused cooperative where you’ll love to work. From IT service to construction to customer service, we have something for everyone.

Make your Career Here

At MTC, we build what matters—connected communities. Through unwavering dependability fueled by shared expectations, MTC’s goal is to form an enduring and trustworthy relationship between you and the technology that connects you to the rest of the world.

At McDonough Telephone and MTC Communications, we strive to provide our members and communities with state-of-the-art technologies coupled with exceptional customer service. Every single MTC employee moves our company forward. Together we create sustainable, world-changing solutions that impact lives. Join our team and help build a better world.

Swan Creek Build

Make a real impact.

Being part of a cooperative means being part of your community. From our employees to our managers, our staff know and care about our community members, and it shows.

 Join our team and help us continue to improve our community!

Apply Now

At MTC, you can learn on the job from other employees with years of experience and training to make your career. Email résumés to: humanresources@mdtc.net

Why Us

Our employees are part of our community, and we’re focused on helping our community grow. Learn about how we came together to build our network.

About Us

Everyone has a story; we’d love to share ours. We’re proud of our history and where we’ve come from to get to where we are now.

We're Connecting our Communities

There’s more to working at MTC than just the work itself. We hire smart, friendly people and it shows in our culture. Our responsibility to our members goes beyond providing good services at good priceswe’re part of the community. From banding together to provide phone service to our surrounding towns to deploying Fiber To The Home services, we’ve always put our community first.

Now, our goal is to expand into our surrounding communities to meet the needs of our rural neighbors. Rural consumers depend on their broadband connection for online transactions, connectivity, e-services and more, which drive the U.S. economy. 

We work hard to provide value-based telecommunications services that improve the quality of life for our members and keep them connected. Join our team to learn more about how we are changing our communities through reliable broadband.

Current MTC Openings

We don’t have any active openings right now, but we’re always willing to receive resumes. 

We’re actively looking for a Network Operations Director and a Marketing Specialist. Know of anyone who loves storytelling, design, and making real impact in rural communities? We’d love to meet them.

Join our team as a Marketing Specialist!

At MTC, we impact people’s lives every day by delivering state-of-the-art technology to our communities — and we’re looking for someone who’s ready to amplify that story. As our Marketing Specialist, you’ll help shape our image by turning strategy into compelling campaigns that connect with neighbors, families, and businesses.

If you thrive on creative problem-solving, love diving into both visuals and data, and have an eye for detail, you’ll fit right in. This role blends creativity with execution, helping us drive measurable results, elevate our brand, and bring our mission of reliable, local service to life.
You will thrive in this position if you:

  • Love blending creativity with organization — from designing eye-catching graphics to coordinating events.
  • Enjoy being the face of the company at community gatherings and representing our brand with positivity.
  • Have a knack for storytelling across multiple channels: social media, newsletters, websites, and print.
  • Are curious and analytical – eager to dig into market research and competitor insights.
  • Feel energized by seeing your work directly strengthen brand presence and community impact

Here is what you will need:

  • Knowledge and skills acquired through a bachelor’s degree in marketing design or a related field.
  • Experience in a marketing, advertising, or public relations role preferred.
  • Knowledge of marketing and advertising techniques and market research.
  • Basic understanding of rural telephone terminology, subscriber/community concerns, and changes in the marketplace.
  • Computer literacy including a working knowledge of Microsoft Office products and Adobe CC/graphics software (Creative Cloud Suite, Camtasia, MS Office, MailChimp).
  • Able to conduct field work visits.
  • Must be able to stand for a period of time.

Here is what we offer:

  • Competitive pay from $23.75 – $27.91 an hour
  • Strong work/life balance, 21 PTO days, and 8 holidays a year
  • Fabulous benefits from reasonable, low-deductible health insurance to a 10% retirement match
  • Free MTC Fiber service if you live in our service area

As a recap, the Marketing Specialist will promote the MTC brand and help execute consumer research. The position will involve problem-solving, ingenuity, going beyond the traditional, and taking pride in the company. This role blends creativity with communication – from making great content and sharp visuals to connecting with our communities and helping run big projects. Public speaking at events and involvement in a wide range of marketing opportunities will be important to this role. This role will be face of the company and serve as a positive representative in the public and online.

What do you think? Ready to dive in and make a difference with us? We’re excited to get to know you, so please send your resume to humanresources@mdtc.net or refer to our Indeed listing Marketing Specialist for more information including a benefit summary.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join our team as a Network Operations Director!

Are you someone who has a blend of technical expertise, strong leadership ability, and strategic thinking skills and abilities? Do you thrive on solving tech puzzles and collaborating with others to come up with the best solutions? Is your background in telecommunications? Picture this: a workplace where your skills are celebrated and each day brings a variety of new tasks with unique challenges to conquer.

We’re on the lookout for someone who can bring a mix of technical know-how with the talent to lead a team and collaborate effortlessly with other departments. You can champion operational excellence and inspire our team to deliver the best for our customers.

Here’s what you’ll enjoy:

  • A supportive, team-focused environment
  • Opportunities to lead in the ever-evolving tech world
  • Making a positive impact in a technology-based company

Here is what you will need:

  • Knowledge and skills usually acquired through an Associate’s degree in a related field would be great but don’t stress if you don’t have it as you may have other equivalent knowledge and skills.
  • Three or more years of telecommunications network experience with at least two years of management experience will get you off to a running start.
  • An understanding of central office operations, TDM & SONET transport, Cisco switches and routers, Calix EXA & AXOS access networks, SIP protocols, and familiarity with regulations regarding telephone utility operations is indispensable.

Here is what we offer:

  • Competitive pay from $114,500 to $122,000
  • Strong work/life balance with majority of the hours 8a-5p, M-F and 21 PTO days and 8 holidays a year
  • Fabulous benefits from reasonable, low-deductible health insurance to a 10% retirement match
  • Free MTC Fiber service if you live in our service area

You would be responsible for the oversight of all aspects of the Network Operations department under the direction of the VP of Competitive Services. This role directs and coordinates all network operations, including managing the installation, replacement, removal and maintenance of broadband routing, transport and access equipment, broadband support servers, and voice switching facilities. The role is also responsible for developing training and supervisory controls for network operations while ensuring staff understands preventive maintenance and safety procedures for all equipment. The director will oversee the service, maintenance and upgrades to the network infrastructure and develop strategies for delivering leading edge services to a wide range of subscribers. The director will build relationships with vendors to implement appropriate systems.

What do you think? Ready to dive in and make a difference with us? We’re excited to get to know you, so please send your resume to humanresources@mdtc.net or refer to our company site at www.mdtc.net/careers for more information including a benefit summary .

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join our team as a Marketing Specialist!

At MTC, we impact people’s lives every day by delivering state-of-the-art technology to our communities — and we’re looking for someone who’s ready to amplify that story. As our Marketing Specialist, you’ll help shape our image by turning strategy into compelling campaigns that connect with neighbors, families, and businesses.

If you thrive on creative problem-solving, love diving into both visuals and data, and have an eye for detail, you’ll fit right in. This role blends creativity with execution, helping us drive measurable results, elevate our brand, and bring our mission of reliable, local service to life.
You will thrive in this position if you:

  • Love blending creativity with organization — from designing eye-catching graphics to coordinating events.
  • Enjoy being the face of the company at community gatherings and representing our brand with positivity.
  • Have a knack for storytelling across multiple channels: social media, newsletters, websites, and print.
  • Are curious and analytical – eager to dig into market research and competitor insights.
  • Feel energized by seeing your work directly strengthen brand presence and community impact

Here is what you will need:

  • Knowledge and skills acquired through a bachelor’s degree in marketing design or a related field.
  • Experience in a marketing, advertising, or public relations role preferred.
  • Knowledge of marketing and advertising techniques and market research.
  • Basic understanding of rural telephone terminology, subscriber/community concerns, and changes in the marketplace.
  • Computer literacy including a working knowledge of Microsoft Office products and Adobe CC/graphics software (Creative Cloud Suite, Camtasia, MS Office, MailChimp).
  • Able to conduct field work visits.
  • Must be able to stand for a period of time.

Here is what we offer:

  • Competitive pay from $23.75 – $27.91 an hour
  • Strong work/life balance, with majority of the hours 8a-5p, M-F; 21 PTO days, and 8 holidays a year
  • Fabulous benefits from reasonable, low-deductible health insurance to a 10% retirement match
  • Free MTC Fiber service if you live in our service area

As a recap, the Marketing Specialist will promote the MTC brand and help execute consumer research. The position will involve problem-solving, ingenuity, going beyond the traditional, and taking pride in the company. This role blends creativity with communication – from making great content and sharp visuals to connecting with our communities and helping run big projects. Public speaking at events and involvement in a wide range of marketing opportunities will be important to this role. This role will be face of the company and serve as a positive representative in the public and online.

What do you think? Ready to dive in and make a difference with us? We’re excited to get to know you, so please send your resume to humanresources@mdtc.net or refer to our Indeed listing Marketing Specialist for more information including a benefit summary.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join our team as a Residential Sales Associate!

As a Residential Sales Associate, you’ll be at the forefront of expanding our customer base and bringing reliable fiber-optic internet to more homes across our service area. This role is centered on sales performance, relationship building, and community engagement. You’ll connect directly with residents, identify their needs, explain the value of fiber technology, and guide them through the decision-making process. If you’re motivated by results and want to see your work translate into measurable growth for MTC and the communities we support, the position is an excellent fit.

You will thrive in this position if you:

  • Communicate persuasively and confidently to convert prospects into loyal customers
  • Approach challenges with a solutions-focused mindset
  • Enjoy building long-term customer relationships
  • Excel in a performance-driven environment where your success directly impacts company growth
  • Take pride in expanding access to high-speed internet in rural communities

Here is what you will need:

  • Previous sales experience preferably in telecommunications or fiber optics.
  • Basic understanding of rural telephone terminology.
  • Computer literacy including a working knowledge of Microsoft Office, Adobe Acrobat, and DocuSign.
  • Knowledge of marketing and sales practices and principles.
  • Able to walk extensively outdoors.
  • Must be able to stand for a period of time.

Here is what we offer:

  • Competitive pay from $25.25 – $29.69 per hour with eligibility for commission
  • Strong work/life balance, 21 PTO days, and 8 holidays a year
  • Fabulous benefits from reasonable, low-deductible health insurance to a 10% retirement match
  • Free MTC Fiber service if you live in our service area

To recap, this position focuses on selling fiber-optic services, generating qualified leads, and representing MTC with professionalism and integrity. You’ll serve as a knowledgeable resource on our products and services, engaging potential customers directly, answering questions clearly, and closing sales on-site. The position is focused on driving revenue, serving customers and representing MTC in the field.

What do you think? Ready to dive in and make a difference with us? We’re excited to get to know you, so please send your resume to humanresources@mdtc.net or refer to our Indeed listing Residential Sales Associate for more information including a benefit summary.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Benefits: How We Care About Our People

MTC wants to help our employees enjoy financial success. At MTC, we prioritize the well-being and growth of our employees, offering a range of benefits and initiatives, including competitive pay and a comprehensive benefit package.

Some highlights include affordable health insurance premiums, retirement match of up to 10% with 100% vesting at hire, and 21 days of PTO accrual from the beginning:

Health Insurance

There are several plan options to meet your needs and budget:

  • Low deductible medical insurance options
  • Employee-paid monthly dental insurance
  • Free vision coverage with medical insurance election
  • Free life insurance valued at 2.5x employee salary
  • Additional free life insurance for spouse and/or children when applicable
  • Free paid 70% long-term disability insurance and company self-funded 50% short-term disability
  • Employee-paid supplemental coverage for cancer and accident through AFLAC
  • Flexible spending account availability for medical expenses and daycare expenses
    (Most insurances effective 30 days after hire)

Work/Life Balance

Paid time off:

  •  21 days/year for 1-4 years of service
  • 24 days/year for 5-9 years of service
  • 27 days/year for >9 years of service
  • Bereavement leave benefits
  • 8 company paid holidays: New Year’s Day; Good Friday; Memorial Day; July 4th; Labor Day; Thanksgiving Day; Day after Thanksgiving Day, and Christmas Day
  • 16 Hours Volunteer Time Off
  • Maternity Leave

Company Incentives

  • Discounted company-logo apparel
  • Company sponsored events for employees such as golf outings, picnics, and holiday parties
  • Company-paid workshops and seminars as approved by supervisor
Money bank pig

Retirement & 401K Plan

  • Total benefit match contribution of 10%
  • Automatic Employer 4% contribution to 401K
  • Additional 6% 401K match to employee
    contribution
  • 401K and 401K Roth accounts available
  • 100% vesting at day 1
  • Eligibility on the first quarterly entry date
    following a 90-day waiting period

Extras

  • Free 1 GIG symmetric internet if you live within our service territory
  • Wellness program with annual benefits and activities
  • Partial monthly cell phone reimbursement for eligible employees

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and internal equity.  It is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate

Guide to Careers in Rural Telecommunications

Access to affordable, high-quality broadband has never been more important, particularly for rural communities across the country. To deliver that service, we are seeing tremendous growth in the telecommunications industry. As such, the Foundation for Rural Service (FRS) has created this booklet to show the job opportunities in your rural telecommunications company.

These positions are not from a specific company and titles vary from company to company, but the job titles and descriptions provide an idea of the various roles at a rural telecommunications company.

Click the button below to access the FRS’ Guide to Careers in Rural Telecommunications:

Telephone Coop
MTC Coop

Co-op Services & Territories

The principle task of the telephone co-op is to supply its members with reliable phone service. However, as the needs of the community have changed since 1951, the services of the co-op have changed as well.

MTC moved into the Telecommunications industry in the 90s, and now is one of the largest fiber providers to the Midwest Illinois region.

To meet the needs of communities surrounding the McDonough Telephone service areas, we started a sister company (known as a CLEC): MTC Communications. 

MTC Communications can provide service to other communities outside of the boundaries of McDonough Telephone’s service territories.

Co-op Members

Anyone who buys services from MTC is a member; all members share ownership of the service and have a voice in its operation (each member has one vote).

Directors of the co-op are consumers of the service who generally serve without pay (except for a per diem).

The board hires the Manager; The Manger hires the employees.

The Co-op

The co-op is owned by the consumers who buy its services and thus is responsive to the needs and wants of their community.

If the co-op collects more money than it needs to operate, it reinvests that money into the system. Eventually, those margins are refunded in the form of capital credits.

As a cooperative, our goal is to provide value-based telecommunications services that improve the lives of our members and the communities we serve.
Farms
Homes

Our ILEC FIBER 

Service Areas

MTC Finished deploying FIBER OPTIC to all of its McDonough Telephone service ares in October of 2022. This FIBER conversion finished a whole year ahead of schedule with the help of MTC’s dedicated team. 

McDonough Telephone started building FIBER to its ILEC areas in the mid 2010s, and now has a 100% ALL-FIBER optic infrastructure that allows members to get and stay connected with reliable, lightning-fast internet.

Now, McDonough Telephone’s subsidiary, MTC Communications, is building fiber int eh surrounding areas to connect neighboring communities with reliable internet.

Blue: McDonough Telephone Fiber To The Home

Adair, Bardolph, Blandinsville, Tennessee, Colusa, Colchester, Good Hope, Sciota, Lomax, Industry, Littleton, Raritan, Smithshire, Swan Creek

MTC_ServiceAreas2022

We're here for you

With our central office located in Colchester, Illinois, we make ourselves accessible to our members.

Have questions on our job openings? Contact us.

McDonough Telephone is an equal opportunity employer.