Residential Phone Service
Reliable communication that connects you to those who matter most.
Home Phone Service
Here at McDonough Telephone, we’ve been connecting our community members since 1951, and connecting people is still at the heart of what we do today. With affordable plans, crystal clear calling, and popular phone features, connecting with friends and family has never been more convenient.
Get customer support, choose from our three long-distance plans, sign up for Telemarketer Call Screening, and more! Our basic residential phone service starts at $30/mo, and then add features to customize your service.
Check out our most popular features:
Sign up for Caller ID Number Only for $1.25/mo, or sign up for Caller ID Name and Number for $5.00/mo.
Be able to receive and store messages for $3.00 a month!
Tired of receiving phone calls from numbers that seem familiar but turn out to be fake? Take control over unwanted calls with Telemarketer Call Screening! This service helps block unwanted calls to keep your phone available for people you actually want to talk to.
Additional phone add-on features start at $1.25/mo, including:
- Call Transfer
- Call Waiting
- Call Screening
Call our office for a full list of calling features: 309-575-3211
Ready to start using your phone features? Check out our directory information instructions.
Keeping You Connected
Your cell phone keeps you connected when you’re on the go, but what about a home connection that the whole family can count on? MTC phone service offers your family a way to connect to others for emergencies and security. With features like Caller ID, Telemarketer Call Screening, Voicemail, 900 Number blocking, Call forwarding, and more, you can have peace of mind knowing you’re secure.
- Stay Connected in Emergencies
- Get Peace of Mind with Security
- Get Add-on Features for a Superior Service
Phone service from MTC offers your family a reliable connection with all of the latest features!
Residential Long Distance Plans
Finally. A long distance plan that fits your budget and keeps you connected. Pick between our three long distance plans to make talking a breeze! Stay connected locally, nationally, or even internationally* with MTC Minutes, or MTC Unlimited!
These packages cover long-distance calling in the Continental U.S. *View our international rates here.
Residential FIBER VoIP Phone Service
McDonough Telephone Coop now offers a VoIP residential phone service for its fiber coop members.
VoIP (Voice Over IP) phone service works over your internet connection, and with VoIP, McDonough Telephone can now provide local and long distance calling at a lower price!
Get our Residential VoIP service for $27.99 a month with unlimited long distance included.
Taxes and fees are not included in the $27.99 These packages cover long-distance calling in the U.S. and some international locations. *View our international rates here.
Frequently asked questions
Do you offer long distance?
Yes! MTC Communications, a subsidiary of McDonough Telephone, offers a complete range of long distance service to our members. Whether you’re calling your friend in Macomb or your cousin in Seattle, MTC can make the connection. Check out our Long Distance Packages above!
What is a VoIP phone?
A VoIP (Voice Over IP) phone system sends calls through the internet to provide a consistent and reliable connection.
What is a digital phone?
A digital phone system transmits electrical signals along a phone line, not over the internet, so your connection doesn’t rely on your bandwidth speed.
Do I need to have a phone line to be a member of the cooperative?
Nope! You’re no longer required to have a phone line to be a member, which can free up your budget to spend more on your internet speed. Pretty cool, huh?
What's the MTC Advantage?
One bill – MTC is the only long distance company whose billing is done by McDonough Telephone
Local customer service representatives – People you know and trust are always available to answer your questions and solve your problems.
Earn capital credits – All services billed on your McDonough Telephone billing are included in the figure used to compute your annual capital credit allocation.
Helps your cooperative grow and become stronger – Your support keeps the cooperative and the communities it serves economically sound.
FREE Member-to-Member Calling!
That’s right – any McDonough Telephone member who uses MTC Communications to carry all of their long distance can call any other McDonough Telephone member for FREE! Calls must still be dialed with the 1 and the area code. This includes anyone with a telephone prefix of:
in area code 217 – 449 & 755
in area code 309 – 254, 257, 325, 456, 652, 653, 746, 769, 774 & 776
Area Code Overlay Approved for the Illinois 217 Area Code
To ensure a continuing supply of telephone numbers, the new 447 area code will be added to the area served by 217. This is known as an area code overlay. Get ready to change the way you dial your local calls!
Effective August 29, 2020, you should begin using the new dialing procedures whenever you place a call from the 217 area code. If you forget and dial just seven digits, your call will still be completed.
Beginning February 27, 2021, you must use the new dialing procedures, as described above. On and after this date, if you do not use the new dialing procedures, your calls will not complete and a recording will instruct you to hang up and dial again including the area code.
Beginning March 27, 2021, new telephone lines or services may be assigned numbers using the new 447 area code.
Do I need internet to have a phone line?
If you have a VoIP system, you need to have an internet connection. If you have a digital phone, you don’t need an internet line, but you need a phone line that connects to your home or business.
Other Traditional Phone Calling Features
- Caller Id Name & Number: $5.00/mo
- Teen/Fax Line Ringing: $5.00/mo
- Voice Mail: $3.00/mo
- Other features starting at $1.25/mo per feature
How do I set up my Calling Features?
Visit our phone book’s community pages to see our calling features and how to set them up.
Start on page 10 for the calling features.
Visit our Calling Features & Phone Service Instructions online pdf.
Terms, Conditions, Tariffs
Please see our Regulatory Page for our terms, Tariffs, & conditions.
Pricing does not include any applicable taxes, fees, & surcharges