- Employees -
We Are Here To Serve You
I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised. – Richard Branson
Management
The role of management is to enable people to excel, help them discover their own wisdom, engage themselves entirely in their work, and accept responsibility for making change.
Jay Griswold
President & CEO
“It is a result of the knowledgeable and engaged board of directors who set a clear direction for growth that the coop has been so successful.”
Holly Fecht
VP of Business Operations
“It is great to be a part of a team that helps small communities in our region gain access to changing technology to help them thrive.”
Eric Lee
Vice President of Competitive Services
“To me, the cooperative mindset illustrates that together we can achieve something greater than we could by ourselves.”
Michelle Torrance
Billing Office Manager
“Being part of a cooperative that does so much to benefit the communities we serve makes being an employee and a member incredibly rewarding”
Troy Friday
Director of Plant Operations
“Being part of a Cooperative has given me a lot of opportunities that I most likely wouldn’t have gotten elsewhere.”
Justin Powers
Director of Information Technology
“Technology is advancing rapidly, and it is great to be part of a team that works to deliver that technology to the customer.”
Rachel Kerns
Director of Marketing & Public Relations
“As a coop, we have the unique opportunity to not only be part of the community, but to help our community succeed.”
IT & Network Operations
Net Ops configures and maintains the network hardware and software required to provide voice, data and video services to MTC customers. They also help provide direct technical support for customer configuration and troubleshooting of those services.
Brandon Smith
Network Operations Supervisor
Craig Bishop
Network Specialist
Mike Grafton
Network Specialist
Kevin McCormick
Network Engineering Specialist
Neal Rodeffer
IT Specialist
Josh Ramirez
IT Technician
Cameron Raymond
IT Specialist
Front Office & Accounting
By helping customers understand the product and answering questions about their reservations, the front office can better explain the benefits of being part of the cooperative to customers.
Diane Stambaugh
Customer Service Representative
Ellen Mason
Customer Service Representative
Jennifer Haines
Customer Service Representative
Joyce Faxon
Customer Service Representative
Fawzyah Boukari
Accounting Supervisor
Cassie Clark
Accounting Specialist
Sally Kelly
Marketing Design Specialist
Installers
The installation crew serves new customers by installing and servicing systems and serves existing accounts by analyzing work orders, investigating, troubleshooting, and developing solutions to resolve customer questions.
Kenith Beckner
Installation Supervisor
Austin Akers
Installation Technician
Bob Bisby
Installation Technician
Jerad Dobbs
Installation Technician
Eben Norton
Installation Technician
Keith Donaldson
Installation Technician
Seth Flynn
Installation Technician
Riley Powell
Installation Technician
Zach Wilson
Installation Technician
Aaron Logan
Installation Technician
Engineering & Construction
We are in charge of all aspects of design, development and implementation of the outside plant, to include permitting and coordination with all outside agencies. We create engineering drawings for construction and supervise all construction activities in-house and any outside contractors. Engineering also creates and maintains all Cooperative maps to help track the locations of our fiber optic and copper network.
Daryl Sidwell
Construction Supervisor
Austin Brown
Construction Technician
Brian Butterfield
Construction Technician
Jay Harrison
Engineering Supervisor
Clint Wisslead
Engineering Specialist
Darren Webster
Engineering Technician
Eric Gillenwater
Splicing Technician
Bryce Downie
Engineering Technician
Board of Directors
Learn about your neighbors serving as your cooperative leaders to represent the interests of the community.
About US
Learn about how we came together to help our community and our neighbors.